sales Service Provided manual hand electric tapping machine

BenDe Machine Factory are specializing in producing,developing and selling laser marking machine,laser welding

machine,air tapping machine,servo electric servo tapping machine etc.It is Chinese industrial laser processing

equipment pioneer ,domestic well-known marking equipment manufacturer.And,with rich experience ,we also

have obtained huge success in international market ,the mainly foreign markets are United States, Germany,

Spain, Russia, Singapore, Indonesia...more than 30 countries and regions .Till now, a lot of customers all over the

world have visited us.

In the spirit of responsibility for the customer, our company keeps tight follow-up with product quality, visits our customers periodically, adopts the suggestions from our customers, and offers the all-day, all-directional and top-grade market services.
The technical and after-sale services are listed as follows:

1. Provide free technical training, guidance and information of accessories. One-year warranty is provided. (The detailed reference will be written into the final contract.)

2. Our technical staff could instruct our customers on the installation of connector and accessories on site, and deal with technical and quality issues.

3. We guarantee more than 10 years’ service life of our products with 2 years’ warranty and life maintenance.

4. 24-hour hot line: 86- 15803070574. Once receive the customer complaints, we will response within 24 hours.

5. Free maintenance and replacement will be provided if defects result from quality failure of our product.

6. Our company will provide technical services by phone, fax, e-mail, etc., please refer to the contact details.

7. Our company will implement the contract strictly; deliver the products to location specified by our customers for free in accordance with the mode of transportation.

8. Our company will provide perfect after-sale services and technical support.

Once receive the calling of complaints, we will respond to it within 12 hours at working time and provide solution within 48 hours. If necessary, our company will send technical staff there and provide on-site solution.

1.Durable wooden case or carton box as per required.

2.The delivery lead time would be 5-7 working days after recieving the payment.

3.As for the wholsalers/distributors, we could send the cargo by air, by sea or by railways via reliable forwarder.